WEBSITE INFORMATION

Privacy Policy

This policy explains how Custom Cleaning Solutions handles information you share when requesting a quote or contacting us through this website.

Information we collect

When you enquire, we may collect your name, phone number, email address, requested services, property details, preferred cleaning date and the message you choose to provide.

Why we collect it

We use this information to assess cleaning requirements, prepare a quote, contact you about your enquiry and arrange services you ask us to provide. We do not sell your enquiry information to advertisers.

How enquiries are handled

The website uses hosting, spam-prevention and email-delivery providers to process submitted enquiries. These providers may process information in other countries. The website does not currently create a public customer account or place enquiries into a website database.

Keeping information safe

We take reasonable steps to protect personal information and keep it only for as long as needed for legitimate business, recordkeeping or legal purposes. Please avoid including highly sensitive details in the free-text form.

Your privacy rights

You can ask to access or correct personal information held about you by emailing [email protected]. We will handle requests in accordance with applicable New Zealand privacy law.

Contact

Email [email protected] or call 021 0800 3690.

Draft for business review before public launch. Last updated: 4 November 2026.